Careers
Warehouse Assistant - Position Filled
Job Title
Warehouse Assistant
Position Reports to
Warehouse Manager
Main Purpose of the Job
The Warehouse Assistant will support the efficient operation of the warehouse by performing tasks related to receiving, storing, picking, packing, and dispatching goods. This role is critical to ensuring that inventory is accurate, deliveries are timely, and our customers receive their orders in perfect condition in line with our GDP requirements.
Key Responsibilities and Accountabilities
- Receiving and Inspection:
- Unload, inspect, and check incoming goods against delivery documentation.
- Record and report any discrepancies or damages.
- Book in goods on our systems.
- Storage and Inventory Management:
- Safely store goods in designated locations, ensuring proper handling and labelling in line with GDP regulations.
- Assist in regular stock checks and maintain accurate inventory records.
- Order Fulfillment:
- Pick, pack, and prepare orders for dispatch according to company standards.
- Ensure packaging is secure and complies with shipping requirements.
- Safety and Maintenance:
- Adhere to health and safety protocols and maintain a clean and organized warehouse environment.
- Inspect equipment regularly and report any issues to the Warehouse Manager.
- Collaboration:
- Work closely with colleagues across departments to ensure smooth operations.
- Communicate effectively to resolve issues and improve processes.
Key Competencies
- Attention to detail and accuracy.
- Ability to work efficiently in a fast-paced environment.
- Strong organizational and time-management skills.
- Physical fitness, with the ability to lift and move heavy items.
- Good communication and teamwork abilities.
- Basic IT skills
Qualifications and Experience:
- Previous warehouse or logistics experience is preferred but not essential.
- Familiarity with warehouse inventory software.
Apply now at careers@nupsala.com or click the button below.
Account Manager - South - Position Filled
Business Unit
Nupsala
Job Title
ACCOUNT MANAGER – South
Position Reports to
Commercial Director
Main Purpose of the Job
To, in a professional and effective manner, sell and support the use of Nupsala’s range of products in
your designated territory to achieve the revenue and growth targets as set out by the Management Team. Strive to drive the strategic ambition of the business as an industry leader in the Biologics and wholesaling sector across both the equine and small animal sectors.
Key Responsibilities and Accountabilities
- Sell Nupsala’s products to achieve the revenue and growth targets set periodically for your sales territory
- Maintain profitability at territory and practice level by ensuring practices have the best product mix to achieve improved margins
- Maintain accurate records, via the CRM system provided, of all activities carried out by you in your sales territory and in support of the Nupsala business
- Provide as required CPD and other product training and support activities for the Nupsala business with customers in your sales territory
- Attend exhibitions and meetings as required within and outside your territory to support Nupsala business goals
- Utilise the mobile laboratory throughout the country as and when required
- Actively report competitor activity and data and work cross functionally to support the marketing team
- Represent Nupsala in a professional manner, building the reputation and working to the standards set by the company
- Manage your designated territory to achieve the required coverage and frequency of face to face contacts within veterinary practices in your territory by networking and following the practice segmentation and grading systems in place
- Work within all regulated timescales for reporting of Complaints and adverse reactions on territory to Technical Services and Clinical Team and Commercial Director
- Carry out market research, market monitoring and competitor monitoring on both an ad hoc and structured basis reporting back to Commercial Director or other colleagues as required
- As and when required support the additional divisions of the Nupsala group those being VOA and MSK to help further elevate the Nupsala brand.
- Produce reports as required to members of the Management Team
- At all times follow the VMD guidelines around the supply of our SIC range of products
- Work with procurement to ensure an on-time in full service for the supply of all capital equipment and associated consumables
- Deliver accurate and on-time admin tasks e.g. end of month documents including expenses
- Full responsibility for all Nupsala property assigned to you i.e. laptop/tablet, mobile Phone etc
- Undertake additional tasks as defined by the Line Manager and/or the Management team
Key Competencies
- Deliver value added approach to customer interactions being able to shift a customer’s behaviour to compel them to take action
- Deliver commercial insight in a rational and emotionally compelling way
- Customise the sales message to individual priorities and goals of the stakeholder group
- Guide the customer through the buying process and verify movement
- Business acumen
- Planning and Organising
- Brand Plan Execution
- Results Focus
- Microsoft word/excel, CRM databases
Veterinarian - Position Filled
Business Unit
MSK Vets
Job Title
Veterinarian
Position Reports to
Veterinary Director
Main Purpose of the Job
The purpose of this role is to support and enhance the MSK Vets mission to advance osteoarthritis management through innovative, evidence-based approaches. The successful candidate will play a pivotal role in delivering personalized care to patients, utilizing advanced techniques such as Objective Gait Analysis and orthobiologic therapies. By contributing to our expanding service, the veterinarian will help drive clinical excellence, foster client trust through thorough case tracking, and support the wider profession through education and collaboration. This position is integral to maintaining our commitment to improving mobility and quality of life for animals while setting new standards in musculoskeletal healthcare.
Key Responsibilities and Accountabilities
Clinical Care and Treatment
- Conduct thorough musculoskeletal assessments and provide personalized arthritis management plans.
- Utilize Objective Gait Analysis to assess and monitor patients’ mobility and treatment progress.
- Administer advanced therapies, including intra-articular injections, stem cells, and polymer hydrogels, with full training provided.
Client Engagement
- Deliver hour-long consultations, ensuring exceptional client service and effective communication of treatment options and outcomes.
- Build strong relationships with clients, fostering trust and confidence in the care provided.
Professional Development and Education
- Participate in ongoing training to develop expertise in advanced musculoskeletal techniques and therapies.
- Contribute to the clinic’s educational mission by presenting research findings, delivering CPD sessions, and supporting professional growth within the veterinary community.
Case Management and Reporting
- Maintain accurate, detailed records of patient treatments, outcomes, and follow-ups to ensure consistent and evidence-based care.
- Track and evaluate therapeutic responses using objective data to refine treatment plans as needed.
Collaboration and Teamwork
- Work closely with the clinic’s multidisciplinary team to deliver holistic, multimodal pain management solutions.
- Share insights and expertise to contribute to the continuous improvement of clinical practices.
Research and Innovation
- Support or participate in clinical research projects aimed at advancing musculoskeletal treatment methods.
- Stay updated on the latest advancements in orthobiologic therapies and rehabilitation techniques to inform and elevate clinic practices.
Key Competencies
- Clinical Expertise
- Communication and Client Care
- Analytical and Evidence-Based Approach
- Collaboration and Teamwork
- Commitment to Professional Development
- Organisational and Time Management Skills
About You
We are seeking a candidate with the following qualifications and attributes:
- A minimum of 5 years of veterinary experience.
- General practice experience; orthopaedic experience is an advantage.
- Proficiency in ultrasound, particularly musculoskeletal scanning, is preferred.
- Strong interest in multimodal and multidisciplinary approaches to pain management and rehabilitation.
- Outstanding interpersonal skills and a willingness to present research or deliver CPD sessions.
- Research experience is highly valued but not essential.
What We Offer
Benefits
- Company pension scheme.
- Death in service.
- Employee discounts.
- Flexible working hours.
- On-site parking.
- Generous CPD allowance.
Work-Life Balance
- Five weeks of annual leave plus Bank Holidays.
- Paid half-day off on your birthday.
- No out-of-hours (OOH) commitments.
Professional Memberships
- Full VDS cover.
- RCVS fees fully covered.
Comprehensive Training and Support
- Training in Objective Gait Analysis.
- Full instruction in intra-articular therapies and techniques.
- Comprehensive guidance on conducting mobility assessments.
Disclaimer:
Please note that this role is for MSK Vets. If you have difficulty finding our website, it may be because we are currently rebranding from our former name, Nupsala Musculoskeletal Clinic. For more information about us, please visit our website at https://nupsala-msk.co.uk.
Operations Manager - Position Filled
Job Title:
Operations Manager
Location:
Nupsala UK, Melton Mowbray
Reporting to:
Group Managing Director
Job Type:
Full-Time
About Us:
Nupsala UK is a leading provider of innovative solutions in the Veterinary sector. We are committed to delivering excellence and driving growth through our cutting-edge products and services. Our team is dedicated to fostering a collaborative and dynamic work environment where creativity and innovation thrive.
Job Summary:
We are seeking a highly motivated and experienced Operations Manager to join our team. The successful candidate will be responsible for overseeing the day-to-day operations of our Customer Services, IT, and Warehouse departments, ensuring efficiency, productivity, and profitability.
The Operations Manager will play a key role in developing and implementing operational strategies, managing resources, and leading a team to achieve organizational goals while ensuring compliance with Good Distribution Practice (GDP). This position reports directly to the Group Managing Director and will also support the CEO and Managing Director with growth initiatives. You will be a key player within the SLT team.
Key Responsibilities:
- Develop and implement operational policies and procedures to improve efficiency and productivity across Customer Services, IT, and Warehouse operations.
- Oversee daily operations, including customer service management, IT infrastructure, and warehouse logistics.
- Monitor and analyse key performance indicators (KPIs) to identify areas for improvement.
- Manage budgets and financial plans to ensure cost-effective operations.
- Lead and mentor a team of operations staff, providing guidance and support to achieve performance targets.
- Collaborate with other departments to ensure seamless integration of operations with overall business objectives.
- Ensure compliance with health, safety, and regulatory requirements, including Good Distribution Practice (GDP) standards.
- Identify and mitigate operational risks to maintain business continuity.
- Drive continuous improvement initiatives to enhance operational processes.
- Report directly to the Group Managing Director, providing regular updates on operational performance and strategic initiatives.
- Support the CEO and Managing Director with growth initiatives, including strategic planning, business development, and expansion projects.
Qualifications:
- Proven experience in operations management, preferably in veterinary or pharmaceutical sector.
- Strong leadership and team management skills.
- Excellent problem-solving and decision-making abilities.
- Strong communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Knowledge of health, safety, and regulatory requirements.
- Experience in managing customer services, IT, and warehouse operations is highly desirable.
- Thorough understanding of Good Distribution Practice (GDP) and experience ensuring compliance with GDP standards is desirable.
- A pharmacy background would be an advantage but not a necessity
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- The chance to be part of a forward-thinking and innovative company.
Apply now at careers@nupsala.com or click the button below
